Hello Lian,

I understand that Ranger log didn't show any error. Without an error stack
(or even a screenshot will do!), it will be tough for anyone here to give
you appropriate advice. Please check xa_portal.log , catalina.out (for
Ranger Admin) and usersync.log (for Ranger Usersync). You might also want
to enable debug in log4j for Ranger Admin and/or Usersync as the case may