Sales Engineer Apply Now

Description

We are looking for a Sales/Pre-Sales Engineer with experience in B2B SaaS products and growth mindset. We are a fully distributed, Product-Led organization, have been around for ~10 years, and are looking for a teammate interested in growing Sematext by helping our customers, growing professionally, and growing as a person.

Responsibilities

  • Assist new users and customers with technical issues encountered during onboarding
  • Help existing customers integrate Sematext into their infrastructure, workflows, etc.
  • Work with Customer Success, meet with users and customers and answer their technical questions and offer support
  • Build trust and form advisory relationships with customers by being their internal advocate
  • Achieve loyalty and advocacy within customer organization
  • Listen for and sincerely focus on understanding customer needs and pain points
  • Collect customer feedback, observe patterns, and feed these insight internally
  • Collaborate with Sematext engineering, product, support, and marketing

Mindset and Requirements

  • Self starter, focused, organized, and eager to learn
  • Technically versatile and curious, interested in ongoing expansion of knowledge and skills
  • Ability to pick up Sematext Cloud quickly
  • Excellent spoken and written communication skills
  • Customer-centric mentality
  • Experience in B2B tech space
  • Fun, communicative, and relaxed personality

Bonus

  • Previous experience or exposure to DevOps / SRE

Location

This position is a remote position and is open to candidates world-wide.

Apply Now

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