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OpenSearch Production Support

We deliver enterprise-class,
worldwide production support for OpenSearch.

See Support Subscriptions Contact Us

OpenSearch Support

Sematext provides top-notch commercial OpenSearch production support. Our support engineers have many years of experience helping our clients with OpenSearch, Elasticsearch and Solr and have written books, given talks, and written numerous technical blogs on various search topics.

Professional Services

  • Support price is not based on the number of nodes
  • Discount for Sematext Cloud
  • OpenSearch versions supported: 2.x, 1.x
  • 3-year subscriptions receive discount when paid in advance
  • Prices are annual and are expressed in US Dollars

OpenSearch Support Prices

Annual Price$10,000$15,000$25,000Contact Us
Response Time2 business days8 business hours
03:00-17:00 EST/EDT
4 business hours
03:00-17:00 EST/EDT
1/4/8 hours
(level 1/2/3)
Monthly Incidents234unlimited
Number of Nodes101520unlimited
Annual Health Checksincludedincluded
Hot FixesEmergency patches
Sematext Cloud0010%15%
Contactemailemailemail and voiceemail and voice
3-year Advance Payment Discount5%10%15%15%

Need OpenSearch Production Support

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