Let’s Encrypt has announced that it will no longer send certificate expiration notification emails. What now?

Production support

We deliver enterprise-class, worldwide production support for OpenSearch, Elasticsearch, and Apache Solr.

13+

years of experience

100+

enterprise clients

30%

Avg cost reduction

15k+

clusters optimized

OpenSearch, Elasticsearch & Solr Support

Sematext provides production support subscriptions for OpenSearch, Elasticsearch, and Apache Solr. Our support engineers have many years of experience helping our customers with Solr and Elasticsearch, and several engineers on our staff have written books, given talks, and written numerous technical blogs on various search topics.

Sematext Monitoring monitors all key Solr/SolrCloud, Elasticsearch and OpenSearch metrics and logs, and is often used by our consulting and production support customers for troubleshooting. Similarly, this gives our support staff immediate access to all your OpenSearch/Elasticsearch/Solr, JVM, and system metrics, thus allowing us to troubleshoot your production issues faster and more efficiently.

  • Support price is not based on the number of nodes
  • Official coverage hours for non-24/7 support: 03:00-17:00 EST/EDT
  • 3-year subscriptions receive discount when paid in advance
  • Prices are annual and are expressed in US Dollars
  • Discount for Sematext Cloud

Get in touch with us

Let experts build and/or optimize your infrastructure

At Shiftconnect, maintaining a reliable and efficient online platform is essential for delivering the high-quality services our users expect. Sematext has been a game-changer in helping us achieve this. Their synthetic monitoring allows us to simulate critical user interactions, ensuring our website and services remain available and perform optimally at all times. This proactive approach helps us identify and address potential issues before they impact our users. In addition to monitoring user interactions, Sematext enables us to keep a close eye on our SSL certificates and key network timings, ensuring our platform remains secure and responsive. Sematext has been instrumental in helping us maintain a dependable platform that supports our mission of delivering exceptional care.

Ken Pillipow
Full Stack Developer, Shift Connect

Working with your team at Sematext has been amazing. From Seán on the customer success front to the entire support team, each interaction highlights their deep commitment to our joint success.

Kevin Dailey
Director, Managed Services Delivery, Fenom Digital

You guys are great. We definitely have projects that need your help in the near future.

Guangwei Yuan
Co-Founder, Polywore, Inc.