Production support

Sematext provides production support subscriptions for OpenSearch, Elasticsearch, and Apache Solr. Our support engineers have many years of experience helping our customers with Solr and Elasticsearch, and several engineers on our staff have written books, given talks, and written numerous technical blogs on various search topics.

Sematext Monitoring monitors all key Solr/SolrCloud, Elasticsearch and OpenSearch metrics and logs, and is often used by our consulting and production support customers for troubleshooting. Similarly, this gives our support staff immediate access to all your OpenSearch/Elasticsearch/Solr, JVM, and system metrics, thus allowing us to troubleshoot your production issues faster and more efficiently.