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Maintaining reliable online infrastructure is an essential part of the TalentPools service. Sematext synthetic monitoring enables us to deliver dependable uptime to clients around the world, through constant monitoring, and accurate reporting. Any issues are immediately identified and our team can quickly resolve them to minimise any user impact. Using Sematext, we’ve been able to detect and resolve issues 50% faster, providing a smoother experience for our users and improving customer satisfaction. Their support team is also excellent, proactively helping with any necessary migrations, while remaining flexible during our growth experience as a startup.
At Shiftconnect, maintaining a reliable and efficient online platform is essential for delivering the high-quality services our users expect. Sematext has been a game-changer in helping us achieve this. Their synthetic monitoring allows us to simulate critical user interactions, ensuring our website and services remain available and perform optimally at all times. This proactive approach helps us identify and address potential issues before they impact our users. In addition to monitoring user interactions, Sematext enables us to keep a close eye on our SSL certificates and key network timings, ensuring our platform remains secure and responsive. Sematext has been instrumental in helping us maintain a dependable platform that supports our mission of delivering exceptional care.
Working with your team at Sematext has been amazing. From Seán on the customer success front to the entire support team, each interaction highlights their deep commitment to our joint success.