Service Level Objectives

Define Service Level Objectives for your APIs and websites, continuously measure compliance, track error budgets, and know long before your users notice reliability problems.
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Sematext Service Level Objectives

Build SLOs from Synthetic Monitoring

There's no additional instrumentation or complex configuration required. Use your existing HTTP and Browser monitors to create SLOs based on the availability and performance data you're already collecting. Synthetic monitoring continuously validates APIs, websites, and user journeys from multiple global locations.

Create SLOs from HTTP or Browser monitors
Monitor your APIs, websites, and user journeys
Monitor third party service providers against your SLAs

Detect Reliability Problems Early

Instead of discovering problems after users complain, SLO tracking shows reliability trends over time and highlights services drifting toward failure. Teams can prioritize remediation before customer experience suffers.
Continuous objective evaluation for early detection of reliability regressions
Trend analysis over configurable compliance windows
Reduce customer-facing incidents

Define Reliability Goals That Matter

Move beyond raw uptime percentages and response time charts. Define measurable objectives that represent the experience your customers expect and continuously evaluate your services against them.
Availability, throughput and latency-based SLOs
Configurable compliance targets and windows
Live and historical compliance charts and alerts

Set Per-monitor Error Budgets

Every service has an acceptable amount of downtime or slow responses. Error budgets help teams understand how much reliability "budget" remains before an SLO is violated, enabling better release decisions and operational planning.
Automatic error budget calculation
Remaining budget tracking and visibility
Early warnings before SLO violations

Find Causes of Reliability Problems

SLOs become even more valuable when combined with the rest of your observability stack. Investigate failing objectives alongside synthetic test results, infrastructure metrics, logs, and distributed traces to accelerate root cause analysis.
Correlate dwindling error budget with logs, traces, and metrics
Accelerate incident investigations
Measure the impact of deployments

Built for SRE, DevOps, and Engineering Teams

Whether you're operating customer-facing APIs, SaaS platforms, ecommerce sites, or internal business applications, Service Level Objectives help engineering teams make reliability measurable, visible, and actionable. Ideal use cases:

API reliability management
Website availability tracking
Customer-facing service health
Production release validation
Monitoring of 3rd party service providers
Executive reliability reporting
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Maintaining reliable online infrastructure is an essential part of the TalentPools service. Sematext synthetic monitoring enables us to deliver dependable uptime to clients around the world, through constant monitoring, and accurate reporting. Any issues are immediately identified and our team can quickly resolve them to minimise any user impact. Using Sematext, we’ve been able to detect and resolve issues 50% faster, providing a smoother experience for our users and improving customer satisfaction. Their support team is also excellent, proactively helping with any necessary migrations, while remaining flexible during our growth experience as a startup.

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Iman Fadaei
Founder & Director

At Shiftconnect, maintaining a reliable and efficient online platform is essential for delivering the high-quality services our users expect. Sematext has been a game-changer in helping us achieve this. Their synthetic monitoring allows us to simulate critical user interactions, ensuring our website and services remain available and perform optimally at all times. This proactive approach helps us identify and address potential issues before they impact our users. In addition to monitoring user interactions, Sematext enables us to keep a close eye on our SSL certificates and key network timings, ensuring our platform remains secure and responsive. Sematext has been instrumental in helping us maintain a dependable platform that supports our mission of delivering exceptional care.

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Full Stack Developer, Shift Connect

Working with your team at Sematext has been amazing. From Seán on the customer success front to the entire support team, each interaction highlights their deep commitment to our joint success.

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Director, Managed Services Delivery, Fenom Digital

Sematext brings years of logging and monitoring expertise to the Docker community. They’ve been an active participant via their Docker performance and log monitoring solutions, their Docker logging and monitoring webinars, and numerous blog posts. Overall, collaborating with Sematext has delivered valuable logging and monitoring tools and resources to our community.

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Head of Business Development, Docker

Just looking at the default graphs it was clear I can reduce my serverless resource usage on Vercel by 90%, by reducing the allocated memory. Sematext simply turns your logs into actionable data, out of the box. Costs, performance, it’s all there.

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Sematext Cloud has been a game-changer for us, with its transparent pricing, powerful log analysis features, and expert support, making it an invaluable tool that has exceeded our expectations.

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Manager, VIPConsult

Sematext Logs provides us with a flexible, extensible, and reliable means of monitoring all of our environments in real-time.

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Test Automation Lead, Healthgrades

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CEO, BlockGen
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