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PagerDuty Alerts Integration

Use PagerDuty’s on-call schedules and escalation policies so that the right people are notified when events are triggered from Sematext 's server and application performance monitoring, alerting, and anomaly detection platform.

In PagerDuty

  • From the main page, select Services.

  • On your Services page:

If you are creating a new service for your integration, click +Add New Service.

Give your service a name, select an escalation policy and alert grouping rule click next, then select Sematext from Integrations and click Create Service

If you are adding your integration to an existing service, click the name of the service you want to add the integration to. Then click the Integrations tab and click the +New Integration button.

  • Select Sematext from the Integrations menu and click Add.

  • Copy the Integration Key for your new integration:

If you want to edit your integration, click on your service. Then in Integrations tab you can specify Incident Behavior of your service. In Settings tab you can specify the Escalation Policy, Notification Urgency and Alert Grouping settings for your service.

Please refer to PagerDuty's guide on Sematext's integration of on-call schedules and escalation policies so that the right people are notified when events are triggered from our platform.

In Sematext

Navigate to Notification Hooks (in EU) and select PagerDuty card to create a new notification hook.

Sematext Notification Hooks

Enter required parameters and copy incoming PagerDuty Service API Key. Click Test button to confirm that Sematext app is sending data and save your PagerDuty alerts integration.

PagerDuty Alerts Integration

Check PagerDuty's Generating a General Access REST API Key documentation for more information on Service API Key.

Done. Every alert from your Sematext Monitoring app will be forwarded to PagerDuty, where you can manage escalation policies and configure notifications to other services like HipChat, Slack, Zapier, Flowdock, and more.

If you need help with this integration, send us an email at support@sematext.com or talk with us directly using live chat.