ManageEngine’s Site24x7 has been around since 2007, and it has been adopted as one of the go-to website observability solutions for many businesses, big and small.

It is a fairly powerful tool for website and server monitoring, and offers the necessities when it comes to true observability. With synthetic monitoring, real user monitoring, application performance monitoring, and more, site24x7 is definitely here to make waves in the observability industry.

But it’s not for everyone. Site24x7 often buries certain solutions under others, forcing users to pay for something that they don’t necessarily want or need. A good example of this is log management. If you want it, you’ll have to pay for infrastructure monitoring, too. Likewise, real user monitoring is forcefully paired with synthetic monitoring.

If you’re looking for a Site24x7 alternative, then you’re certainly not alone. There are tons of great options out there that can align with your business better, and make more sense for your specific needs.

For your convenience, we’ve compiled a comprehensive list of 10 Site24x7 competitors.

Site24x7 Features

ManageEngine’s Site24x7 is a full-stack observability solution. This means that it comes with an impressive arsenal of tools. Here’s what they offer:

• Log management
• Infrastructure monitoring
• Synthetic monitoring
• Real user monitoring
• Application performance monitoring

Keep in mind that these are not always individual solutions. As we stated above, many of these solutions are bundled with others. Furthermore, there are lots of add-ons for each solution.

Site24x7 Pricing

Because of the structure, Site24x7’s pricing can be a little difficult to grasp. That said, they do offer some basic numbers to help you better understand what you’re paying for.

Website monitoring starts at $9 per month, but only comes with basic uptime monitors. This can go all the way up to $225 for their enterprise plan, which includes synthetic monitors, network monitors, and more.

Infrastructure monitoring starts at $9 per month, too, but it is highly limited. With this, you only get 10 monitors and 500MB of log data. No, not 500MB of logs per day – for the whole month! In other words, nothing! The real kicker is all the add-ons. For example, an additional 10 monitors will cost you $15 more per month. Every 10GB of log data will cost you $10 extra, too.

APM starts at $35 per month, but is again overwhelmed with add-ons. The same goes for MSP, which starts at $45 per month, but goes well beyond that with add-ons.

Finally, they have their all-in-one solution that encapsulates all of their tools into one package. This starts at $45 per month, but can add up very fast with add-ons.

10 Best Site24x7 Alternatives

1. Sematext

Sematext is a powerful monitoring solution that stands out as a top alternative to Site 24×7. The first thing to point out is how pricing differs in Sematext. Each solution is truly separately priced and each solution can be purchased and used separately. It goes beyond that with even more flexible per-App plans.

Synthetic Monitoring provides the ability to actively monitor the availability and performance of your APIs and websites, and simulate user interactions from multiple locations around the globe or your private locations for anything you need to monitor behind the firewall.

With status pages, you can share the response time and status of your services with your customers and internal teams. Schedule planned maintenance incidents to inform your users of downtimes or minor delays your service is experiencing. Additionally, it provides SSL monitoring, validates certificates, checks expiration dates and detects certificate changes, and notifies users to make sure their website is reliable.

While Synthetic Monitoring monitors endpoints, websites, and APIs, Experience tracks real user performance of your websites and gives you an overview of User Satisfaction using Apdex scores. Track page loads, HTTP requests, resources, UI interactions, and more.

Combined with logs and metrics, Sematext empowers users to gain complete visibility into their applications and infrastructure. It provides out-of-the-box dashboards for 100+ integrations, focuses on vital metrics and logs to monitor specific to each service, and lets users gain observability to their whole infrastructure in minutes.

Custom Dashboards and Split Screen features let you correlate metrics, logs, real user performance, website, and API metrics on a single page without switching context.

Additionally, the platform incorporates anomaly detection and a robust alerting engine that leverages machine learning algorithms to promptly notify users of any emerging issues.

With comprehensive visibility across infrastructure components such as containers, servers, and databases, Sematext facilitates efficient root cause analysis, enabling users to identify and resolve issues swiftly.

You can check out Sematext documentation for more info.

Features

• Log Monitoring
• Full stack observability
• Infrastructure Monitoring
• Real User Monitoring
• Synthetic Monitoring
• SSL Certificate Monitoring
• Status Pages
• Alerting with anomaly detection
• Correlation
• 100+ integrations

Pros

• Flexible payment options, plans, and per-App pricing
• Logs Pipelines for granular cost control
• Seamless setup process with accommodating support staff according to a number of reviews on G2
• Internal and external monitoring capabilities
• Customizable alert triggers
• Smooth incorporation with Incident Management Systems

Cons

• Fewer integrations than some larger competitors
• No support for transaction tracing

As a top Site24x7 competitor, Sematext offers a range of pricing packages, including free versions of some of its products. The subscriptions are easy to scale, depending on what you need, and come with zero obligations, having the option to cancel, upgrade, or downgrade at any time.

A nifty Sematext cost calculator lets you plug your own numbers, select plans, retention, etc. to see how much things might cost you, but here is a quick overview:

Log Monitoring has a free plan and the paid options start at just $50 per month. This $50 plan comes with 1GB of ingested data per day and 7 days of retention, but you can scale this up to meet your needs.

Synthetic Monitoring has two pricing options. First, you have the pay-as-you-go plan. This plan offers single HTTP Monitors for $2 each and $7 per Browser Monitor.

The other pricing option is for monitor bundles. These start at just $29 per month but offer you more options. With the $29 plan, you can get up to 40 HTTP Monitors, 5 Browser Monitors, and 30 days of retention.

Infrastructure Monitoring also has a free plan, but the paid plans start at $3.60 per host per month. The $3.6 price tag comes with a standard 7 days of retention already, but you can customize this to meet your needs.

Finally, Real User Monitoring starts at just $9 per month. This comes with a 25,000-page view allowance per month and gives you 7 days of retention. Just like all of the other options, though, this can be scaled up to meet your exact needs.

Want to see how Sematext stacks up to Site24x7? Check out our page on Sematext vs Site24x7.

2. New Relic

New Relic is another full-stack observability tool that has a lot to offer. It was bought out by Francisco Partners for $6.5 billion in 2023. This is a good indicator that it is not geared toward anyone other than massive corporations with deep, deep pockets.

New Relic is primarily known for its Performance and Infrastructure Monitoring capabilities, but it has great functionality with other solutions, too. It includes things like real user monitoring, synthetic monitoring, and log management, making it a decent option for a Site24x7 alternative. If you have the budget, that is.

Features

• Log management and monitoring
• APM
• Browser monitoring
• Synthetic Monitoring
• Uptime Monitoring
• Serverless monitoring
• Infrastructure Monitoring

Pros

• Full-stack observability
• Preconfigured dashboards
• Agents that are decently easy to deploy
• 600+ integrations

Cons

• They charge excessive per-seat pricing
• Unexpected upcharges
• Users report memory issues
• Users report navigation difficulties

Pricing

New Relic’s pricing is strange. Despite claiming transparency, it remains intricate with additional charges and per-seat rates.

Across all plans, there’s a $49 monthly fee for what they term “core” users, adding another $49 for each login seat.

If you wish to unlock full platform access, the per-seat cost escalates to $99 for Standard plans, $349 for Pro plans, and an astonishing $549 for Enterprise plans. Remember, these prices are per user and only if you opt for a yearly pricing plan, forcing you to fork out a chunk of cash upfront. Surprisingly, opting for monthly payments can make the costs even more unfavorable.

There’s a 100GB limit, and surpassing it incurs additional charges of $0.30 per GB for “Original” data and $0.50 per GB for “Plus” data, although the specifics of each data plan aren’t thoroughly explained.

Synthetic runs also have their limits. Each plan dictates a fixed number of runs per month, and exceeding this limit results in a charge of $0.005 per check. If you need to execute a considerable number of runs, this could significantly augment your bill.

In conclusion, New Relic might not be the ideal choice for everyone. Sematext offers more reasonable pricing plans, delivering essentially the same functionality. For a detailed comparison, explore Sematext vs New Relic.

3. AppDynamics

AppDynamics is mostly known as an Application Performance Monitoring (APM) tool. However, like Site 24×7, it also offers log management, infrastructure monitoring, synthetic monitoring and real user monitoring. The platform allows users to ingest both structured and unstructured data and gain visibility into cloud, virtual, and physical infrastructures in real-time.

What makes AppDynamics useful as a Site 24×7 alternative is its support for multi-cloud capabilities. The AppDynamics cloud provides decent visibility with insight via AIOps-driven alerts and notifications. It provides the user with easy-to-understand views of application performance and health, IT infrastructure, and cloud-based services.

Features

• Synthetic Monitoring
• Infrastructure Monitoring
• Application performance management
• Real User Monitoring
• Business performance monitoring
• Log Analytics

Pros

• Easy new application deployment
• Code-level visibility option for deep performance analysis
• Intuitive workflow monitoring within application tracking
• Predictive intelligence provides valuable insights into tool usability
• High transaction visibility for detailed performance analysis

Cons

• Very expensive
• User reviews complain of various difficulties across the entire platform
• Challenges with integrating with different event sources
• User Review complains of 3rd-party tools required to start/stop instances being monitored

Pricing

AppDynamics presents a variety of pricing options, starting from $6 per month per CPU core for basic Infrastructure Monitoring. If you opt for Synthetic Monitoring, plans begin at $60 per month per CPU core, while the Enterprise Edition is accessible at $90 per month per CPU core.

The pricing strategy is a tad complicated as they’ve chosen to base costs on CPU cores rather than data volume or user count. Unfortunately, they don’t provide further clarification on what precisely is encompassed within a single CPU core, so it’s advisable to exercise caution before committing to a purchase.

Additionally, there’s a charge of $0.06 per month for 1,000 “tokens” for Real User Monitoring. However, the nature of a token and its coverage are left unexplained.

For a comprehensive comparison, explore our Sematext vs AppDynamics page to gauge how Sematext measures up against AppDynamics.

4. Dynatrace

Continuing with the trend of all-in-one platforms, Dynatrace is a great alternative to Site24x7. It has a big focus on Application Performance Monitoring (APM), but it offers all the same management capabilities that Site24x7 does.

Ideal for large enterprises, Dynatrace offers good monitoring solutions. It excels at providing essential business metrics across a multitude of digital platforms and seamlessly integrates casual AI to automate complex workflows effortlessly.

Features

• Log management and Analytics
• Full-stack Monitoring
• Infrastructure Monitoring
• Application Security
• Real User Monitoring
• Synthetic Monitoring

Pros

• Lots of observability options
• Priced based on data that you use
• Powerful alerting
• Powered by AI

Cons

• Very expensive
• User reviews report that the tool is complex to use
• User reviews report bad customer service and support
• User reviews report poor documentation

Pricing

Dynatrace presents its pricing with seemingly low numbers to create the impression of affordability at smaller volumes. However, as you scale up to more realistic quantities, the costs become considerably higher.

For example, with log management, the prices start at $0.20 per ingested and processed GiB. To retain that GiB only costs you about $0.0007 per month, but to query that logging data, you have to pay $0.0035 per GiB!

To illustrate, for 1GB ingested with a 7-day retention period, the cost is $6 ingestion + $0.0049 retention, totaling $6.0049 per month. Yet, with Dynatrace charging $0.0035 per GiB for queries and 7GB stored with queries every 10 minutes, the additional cost amounts to $3.5 per day or $111 per month in total.

A synthetic request is priced at $0.001. While it may initially seem economical, setting up an HTTP monitor from a single location with 1-minute intervals leads to a monthly cost of $43 for a single HTTP monitor (0.001 * 1440 * 30).

For Infrastructure Monitoring, the charge is $0.04 per hour, totaling $28.8 per host per month (0.04 * 24 * 30), considering 24 hours in a day and an average month having 30 days.

Real User Monitoring is based on the number of sessions, with each session costing $0.00225. For 100,000 sessions, the monthly cost amounts to $225.

Want to see how Sematext stacks up? Check out our page on Sematext vs Dynatrace.

5. Datadog

In terms of website observability, Datadog is an industry giant. It offers an impressive number of features and solutions, including all of those that are offered by Site24x7.

Before delving into the details, it’s crucial to acknowledge that Datadog comes with a notably high price tag. If you’re operating on any form of budget constraints, considering Datadog might be impractical. To gain insight into user experiences, explore what people are saying on X.

Datadog currently offers 20+ unique solutions, each with its own set of features and pricing. These solutions include cloud infrastructure, application, container, network, logs, and serverless monitoring, but there are a lot more.

Features

• Log Management and Monitoring
• Synthetic Monitoring
• Serverless Monitoring
• Infrastructure Monitoring
• Browser Monitoring

Pros

• Comprehensive monitoring features
• Extensive range of integrations
• Intuitive data visualization
• Customizable graph widget

Cons

• Very expensive – Only for very large budgets
• Overwhelming with 20+ individually priced solutions
• Users report poor customer service
• Users report a steep learning curve

Pricing

Datadog has 20+ individually priced solutions, so we won’t get into all of them. However, here are some notable solutions:

• Log management starts at $0.10 per ingested GB and $1.70 per million log events
• Synthetic Monitoring is $7.20 per 10,000 API tests and $18 per 1,000 browser tests.
• Infrastructure monitoring starts at $18 per month per host
• Real User Monitoring starts at $2.20 per 1,000 sessions per month

Even just a quick glance can probably tell that your expenses can stack up quickly with Datadog.

When we were comparing Sematext to Datadog we looked at Datadog’s pricing closely. It’s kind of unbelievable how expensive it is. If you really want to see how expensive Datadog is, then check out our page on Sematext vs Datadog. So while Datadog is a great alternative to Site 24×7 it falls in the “very expensive” category. If cost is not an issue, then Datadog does offer a much wider and deeper monitoring solution.

6. Sentry

Sentry is focused on APM and error monitoring, so it doesn’t offer the full range of solutions that Site24x7 does. However, if you’re using Site24x7 for Application Performance Monitoring, then Sentry might be a good alternative for you to consider.

Sentry provides APM across a wide array of languages and frameworks, catering to both Self-hosted and SaaS solutions. It stands out as an excellent choice for the collection, analysis, and enhancement of data. On top of that, it uses end-to-end distributed tracing to discover performance issues and help with root-cause analysis.

As a bonus, Sentry monitors version changes and the impact of code that’s been deployed for the first time.

Features

• Application Performance Monitoring
• Error monitoring

Pros

• Detailed error reports
• Large number of integrations
• Quick and easy to install
• Alert Mechanism is easy to configure

Cons

• Limited functionality compared to others on this list
• User reviews report difficulties in filtering errors
• User reviews report a delay in error reporting

Pricing

Sentry offers a range of pricing plans, starting with a free version that, while limited, includes some essential error and performance monitoring features.

From there, you can access the Team plan for $26 per month, but that’s only if you’re billed annually. This covers basic Error and Performance Monitoring with flexible event volume.

Stepping up, the Business plan, priced at $80 per month (billed annually), offers standardized Error and Performance Monitoring enriched with insights powered by Discover.

For organizations seeking full-platform capabilities, the Enterprise plan is available, and you’ll need to contact Sentry for a customized quote. This top-tier plan boasts cross-project insights and optional Premium Customer Success.

7. Splunk

Splunk is a well-known fullstack observability solution that’s been around forever. It offers a variety of observability solutions, making it an ideal New Relic alternative in terms of functionality. Splunk offers users Log Management, Synthetic monitoring, Infrastructure Monitoring, APM, Security Monitoring, and more.

Splunk’s Application Performance Monitoring (APM) is a solution for cloud-native, microservice-based applications. It also offers auto-instrumentation for popular stacks like Java, Kotlin, Python, Ruby, and more. Users also have the ability to create their own instrumentation using open APIs.

Splunk is one of the founding members and active contributors to OpenTelemetry, which means that Splunk APM supports open, neutral instrumentation.

Sadly, Splunk is another uber-pricey solution whose sales folks are targeting large enterprises with deep pockets ready to sign big contracts. See below for details.

Features

• Log aggregation and monitoring tool
• Application monitoring
• Infrastructure Monitoring
• Real User Monitoring
• Automated anomaly detection
• Synthetic Monitoring

Pros

• Ability to install add-ons
• On-premise or cloud-based
• Supports multiple formats
• Works well with unstructured data from various sources

Cons

• Pricey!
• Requires user to continuously stay updated with SPL (Splunk Processing Language)
• Outdated user interface design
• Limited data modeling and machine learning capabilities

Pricing

Splunk offers a decent number of monitoring, security, and detection tools. Unfortunately, they only offer prices for some of their observability tools, and even those prices are kind of buried in the website.

Synthetic Monitoring starts at just $1, but with that, you only get 10,000 Uptime requests. Incident Response starts at $5 per user per month. Real User Monitoring (RUM) starts at $14, but it only covers 10,000 sessions. Infrastructure Cloud Monitoring starts at $15 per month per host. Finally, APM starts at $55 per month per host.

Keep in mind that these prices are only available if you opt for annual billing, meaning you have to commit to Splunk for an entire year.

Want to see how Sematext stacks up to Splunk? Check out our page on Sematext vs Splunk.

8. Dotcom-monitor

Dotcom-monitor is a comprehensive website monitoring and performance testing solution that offers a range of features to ensure the optimal performance and availability of your websites.

As a robust alternative to Site24x7, Dotcom-monitor provides powerful monitoring capabilities combined with advanced testing tools, enabling you to proactively detect and address potential issues before they impact your users.

Features

• Website performance monitoring
• Website uptime monitoring
• Infrastructure Monitoring
• Application performance monitoring

Pros

• Web-based scripting tool for e-commerce users
• User-friendly interface
• Detailed email reports
• Easy setup

Cons

• Advanced features boast steep learning curve
• Users report that the product is not very intuitive
• Lack of documentation
• Dashboards and interfaces can be hard to navigate
• Dashboards can be overwhelming with too much data

Pricing

Dotcom-monitor provides four primary pricing tiers, catering to different needs. Depending on your requirements, the cost ranges from $19.99/month to $79.99/month per product. If you’re looking for a true full-stack observability platform, Dotcom-monitor will prove to be quite expensive, as you’ll need to utilize all their plans. This total would end up being roughly $180/month.

9. SolarWinds Pingdom

Pingdom is a tool within the SolarWinds arsenal of website observability. By itself, it is limited to uptime and real user monitoring, making it a good Site 24×7 alternative.

If you’re looking for some simple synthetic and real user monitoring with basic alerts, then this might be a good competitor to try. Keep in mind that they are quite similar in price and individual monitor functionality.

Other than that, there’s not a lot behind Pingdom aside from basic SMS alerting and public status pages, neither of which they openly supply a limit for.

Features

• Uptime Monitoring
• Synthetic Monitoring
• Real User Monitoring
• Email and SMS alerts

Pros

• Summary dashboard
• Real-time monitoring
• Live alerts
• Multi-metric reporting

Cons

• Expensive at scale
• No full-stack observability
• Credit system for SMS alerting
• Users report surprise account cancellations
• Users report random outages and instability

Pricing

Pingdom offers two solutions: Synthetic monitoring and real user monitoring. There are a multitude of pricing options for both options, and can be bundled together on the same platform. It really all depends on how many monitors or pageviews you want.

If you want 10 uptime and 1 advanced monitors, you’ll be paying $15 per month. You can go all the way up to 30,000 Uptime and 2,500 Advanced monitors, but it’ll cost a minimum of $18,300 per month.

With Real User Monitoring, the prices start at $15 per month for 100,000 pageviews. It goes all the way up to 1 billion page views, but it costs a staggering $15,000 per month.

It’s worth noting that these prices are based on annual subscriptions. If you prefer a month-to-month solution, anticipate a slightly higher cost.

Want more details? Check out our page on Sematext vs Pingdom.

10. ITRS Uptrends

While not as feature-rich as some competitors, Uptrends provides a variety of observability solutions, including Real User Monitoring (RUM), infrastructure monitoring, and uptime monitoring.

Uptrends stands out for its unique feature of screen capturing during downtime events, offering valuable insights into performance issues. Additionally, the platform provides wide monitoring checkpoints with a multi-location setup, enhancing its monitoring capabilities.

If you’re looking for a good alternative to Site24x7, Uptrends is decently reliable for web monitoring.

Features

• Uptime Monitoring
• Synthetic Monitoring
• Real User Monitoring
• Infrastructure Monitoring

Pros

• Multi-location support
• Private checkpoints
• Personal and team dashboard views

Cons

• Hard-coded alerts – no customization
• Uptime-only plans are a bit pricey, especially compared to {Competitor}
• User reviews state that dashboard views are rudimentary
• User reviews state that the interface is hard to navigate

Pricing

Uptrends offers a range of 5 plans, each with core prices and optional add-ons that can impact the overall cost.

Starting from the cheapest, the Starter plan is $19.45 per month and offers 10 uptime monitors only. This is a little expensive if you consider that {Competitor} offers double the number of uptime monitors for the same price.

Moving up, the Premium plan, beginning at $55.86 per month, offers 50 uptime monitors, which could be considered expensive given that it’s solely for uptime monitoring.

The Professional plan, starting at $272.32 per month, includes 250 uptime monitors exclusively.

The Business plan, beginning at $27.13 per month, is the first to introduce unlimited monitors, albeit with an additional per-monitor fee starting at $27.13 per month. This plan marks the introduction of SLA monitors alongside uptime monitors.

The Enterprise plan, starting at $64.84 per month, shares the same details as the Business plan. The key difference lies in a few administrative capabilities, which might not fully justify the price increase.

It’s important to note that these prices cover basic uptime and/or SLA monitors. Additional features such as RUM, Synthetics, or Infrastructure Monitoring are available but would require additional payments.

Conclusion

If you find yourself on the lookout for an alternative to Site 24×7, this article is here to assist you on your journey. Feel free to return and reference it whenever you have questions. That said, be sure to conduct the necessary research to make a well-informed decision that suits the specific needs of your company or team.

And, if you want to see more of what Sematext has to offer, you have lots of options. Schedule a demo, sign up for a free trial, or check out our interactive demo today.

Start Free Trial