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Sematext User Roles

Typically you might have one person create an account by signing up. When using Sematext as a team we recommend creating a team account. Such an account can then serve as a parent account for your whole organization or team.


Since the person who created the account would be its OWNER, this person is typically a team leader or manager, somebody with the responsibility to oversee the DevOps pipeline of the whole organization or team. They might then choose to share the whole Account with every other person from the team/organization to allow others to easily access all Apps, Dashboards, Alert Rules, etc. created under that account.


Some invited users might be given the ADMIN role, which gives them read, write, and invite rights.


Other invitees might get the USER role, which mostly only grants read rights with the ability to create and edit their own Dashboards, Alerts, and Subscriptions which are available to everyone under the shared account.

Billing Admin

In some cases, the account OWNER will not be able to handle billing-related info and will want to invite one or more BILLING_ADMINs who will be able to define, edit, and delete credit cards and choose plans to be used for Apps in the account.

Roles & Permissions

App Level Actions

Action App Owner Admin User
Create Alert Rule ✔️ ✔️ ✔️
View Alert Rules created by Others ✔️ ✔️ ✔️
Edit/Delete/Disable Alert Rule created by them ✔️ ✔️ ✔️
Edit/Delete/Disable Alert Rule created by other users ✔️ ✔️ ✖️
Ship Logs to an existing Logs App ✔️ ✔️ ✔️
Create/Edit Logs Pipelines[^1] ✔️ ✔️ ✔️
Ship Metrics to an existing Monitoring/Infra App ✔️ ✔️ ✔️
Ship RUM data to an existing Experience App ✔️ ✔️ ✔️
Create/Edit/Disable Synthetics Monitors ✔️ ✔️ ✖️
View App Usage Screen ✔️ ✔️ ✖️
Disable Apps ✔️ ✔️ ✖️
Invite Others ✔️ ✔️ ✖️
Upgrade/downgrade Apps [^2] ✔️ ✔️ ✖️

[^1]: App guests with ADMIN or USER role cannot access and create/edit Logs Pipelines but account members with ADMIN or USER role can. [^2]: App guests with ADMIN role cannot upgrade/downgrade the Apps but account members with ADMIN role can.

Account Level Actions

Action Billing Admin Admin User
Create App [^3] ✔️ ✔️ ✖️
Invite Others to the account ✔️ ✔️ ✖️
See discovered log sources & services ✔️ ✔️ ✔️
Ship logs & metrics from discovered log sources & services ✔️ ✔️ ✖️
Convert to team account ✔️ ✔️ ✖️
Close the account ✔️ ✔️ ✖️
Close the team account ✔️ ✖️ ✖️
Update payment info ✔️ ✖️ ✖️

[^3]: Account members with USER role can create Logs & Monitoring Apps with free plan but they cannot create Synthetics & Experience Apps because these solutions don't have free plans. See Sematext pricing page for more info.